Returns & Exchanges
At Rosewood, we want you to be completely enamored with your wardrobe additions, which is why we offer a seamless 30-day return policy for all unworn garments. If a piece doesn't fit your vision or your silhouette, we are here to ensure your exchange or refund is handled with elegance and ease.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully place the items in their original packaging, ensuring all designer tags remain attached and the garment is in its original condition.
Attach the Label
Download and print your prepaid shipping label from the portal, then affix it securely to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
